Website : www.hotel-lepetitperier.fr

ARTICLE 1: PREAMBLE

This privacy policy applies to: www.hotel-lepetitperier.fr

The purpose of this privacy policy is to inform users of the :

  • How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the first and last name, age, postal address, e-mail address, location of the user or his IP address;
  • What are the users’ rights regarding this data?
  • Who is responsible for processing the personal data collected and processed? 
  • To whom these data are transmitted ;
  • Eventually, the site’s policy on “cookies” files.

This privacy policy complements the legal notice and the General Terms of Use which users can consult at the following address: Legal notice

ARTICLE 2: GENERAL PRINCIPLES ON DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data from users of the site respects the following principles:

  • Lawfulness, fairness and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
  • Limited purposes: the collection and processing of data is carried out for one or more of the purposes set out in these general terms of use;
  • Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
  • Time-limited data retention: data is retained for a limited period of time, of which the user is informed. If the period of retention cannot be communicated to the user ;
  • Integrity and confidentiality of collected and processed data: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the following conditions

  • The user has expressly consented to the processing;
  • The processing is necessary for the proper performance of a contract;
  • The processing is in response to a legal obligation;
  • The processing is necessary to protect the vital interests of the data subject or of another natural person;
  • The processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE SITE

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the website www.hotel-lepetitperier.fr are the following:

  • Name

  • Nickname
  • Phone
  • Email
  • Message

This data is collected when the user performs one of the following operations on the site:

  • Contact form

The data controller will keep all the data collected in its computer systems on the site under reasonable security conditions for a period of : 3 years.

Data is collected and processed for the following purposes:

  • Contact form : sale support

B. TRANSMISSION OF DATA TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party, and are only processed by the site editor.

C. DATA HOSTING

The website www.hotel-lepetitperier.fr is hosted by : O2SWITCH, whose headquarters are located at the following address 22-224 – Boulevard Gustave Flaubert – 63000 Clermont-Ferrand – France

The host can be contacted on the following telephone number Telephone: 04 44 44 60 40 (single number free of charge from a landline, excluding any additional costs depending on the operator from a mobile line).

The data collected and processed by the site are exclusively hosted and processed in France.

ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER

A. THE DATA CONTROLLER

The controller of the personal data can be contacted as follows: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.

The data controller is responsible for determining the purposes and means of processing personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user’s knowledge and to respect the purposes for which the data were collected.

The site has an SSL certificate to ensure that information and data transfer through the site is secure.

An SSL certificate (“Secure Socket Layer” Certificate) is intended to secure the data exchanged between the user and the site.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for him.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.

ARTICLE 5: USER’S RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the following rights

In order for the data controller to comply with the request, the user is required to provide the following information: first and last name and e-mail address.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. PRESENTATION OF THE USER’S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

a. Right of access, rectification and erasure

The user may view, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:

  • Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying to which e-mail address the data concerned are linked.

  • A procedure will then be initiated by the data controller. The user will receive a series of e-mails to follow the procedure.

b. Right to data portability

The user has the right to request the portability of his/her personal data, held by the site, to another site, in accordance with the following procedure:

  • Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying to which e-mail address the data concerned are linked.

  • A procedure will then be initiated by the data controller. The user will receive a series of e-mails to follow the procedure.

c. Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which may override the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:

  • Send an e-mail to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. specifying to which e-mail address the data concerned are linked.

  • A procedure will then be initiated by the data controller. The user will receive a series of e-mails to follow the procedure.

Une procédure sera alors lancée par le responsable du traitement des données. L’utilisateur recevra une série d’e-mails pour suivre la procédure.

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him/her, or significantly affects him/her in a similar way.

e. Right to determine the fate of data after death

Users are reminded that they can organise what should happen to their collected and processed data if they die, in accordance with law n°2016-1321 of 7 October 2016.

f. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he/she believes that one of the rights listed above has been infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he or she has obtained the agreement of a legal representative before browsing the site.

ARTICLE 6: USE OF “COOKIES” FILES

The site may use “cookie” techniques.

A “cookie” is a small file (less than 4 kb), stored by the site on the user’s hard drive, containing information about the user’s browsing habits.

These files enable it to process statistics and information on traffic, to facilitate navigation and to improve the service for the user’s comfort.

For the use of “cookie” files involving the storage and analysis of personal data, the user’s consent is necessarily requested.

This consent of the user is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will again request the user’s authorisation to save “cookies” files on his or her hard disk.

a. Opposition of the user to the use of “cookies” by the site

Users are informed that they may oppose the recording of these “cookies” by configuring their browser software.

For information, the user can find at the following addresses the steps to follow in order to configure his navigation software to oppose the recording of “cookies” files:

In the event that the user decides to deactivate the “cookies” files, he/she will be able to continue browsing the site. However, any malfunctioning of the site caused by this manipulation cannot be considered to be the fault of the site editor.

b. Description of the “cookies” files used by the site

The site editor draws the user’s attention to the fact that the following cookies are used during navigation:

  • Session cookie

  • Name: sequence of random numbers
    Sender: the website www.hotel-lepetitperier.fr
    Activated as soon as the user browses the website
    Purpose: to track the user’s session
    Expires at the end of the session

When browsing the site, the user is made aware that third-party “cookies” may be stored.

In particular, these are the following third parties:

  • google.com

  • vimeo.com
  • youtube.com
  • doubleclick.net
  • facebook.com

In addition, the site integrates social network buttons, allowing the user to share his activity on the site. Cookies from these social networks may therefore be stored on the user’s computer when they use these features.

The user’s attention is drawn to the fact that these sites have their own privacy policies and general conditions of use that may differ from the site. The site editor invites users to consult the privacy policies and general conditions of use of these sites.

ARTICLE 7: CONDITIONS FOR CHANGING THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address: Privacy Policy

The site editor reserves the right to modify it in order to ensure its conformity with the law in force.

Therefore, the user is invited to consult this privacy policy regularly in order to be informed of the latest changes.

The user is informed that this privacy policy was last updated on: 06/04/2022.

ARTICLE 8: ACCEPTANCE BY THE USER OF THE PRIVACY POLICY

By browsing the site, the user certifies that he/she has read and understood this privacy policy and accepts its conditions, particularly with regard to the collection and processing of his/her personal data, as well as the use of “cookies” files.